Faq

ORGANIC/FAIR TRADE FAQs

What does "organic" mean?

Organic products are grown in environmentally friendly ways. Toxic or persistent pesticides and other agricultural chemicals are prohibited. There is a focus on renewable resources and the conservation of soil and water to enhance environmental quality. The label “organic" denotes products produced under the authority of the U.S. Department of Agriculture's (USDA) Organic Rule. And, according to the USDA, “The principal guidelines for organic production are to use materials and practices that enhance the ecological balance of natural systems and that integrate the parts of the farming system into an ecological whole.”

What are the benefits of organic food?

See: Why eat organic?

Why eat organic?

Avoiding agricultural chemicals is one of the top reasons to eat organic food. In general, according to research by The Hartman Group, consumers who buy organic products cite health/nutrition, taste and food safety as the top motivators for their purchases. Environmental effects are also a strong reason to buy and eat organic products.

What are the most important foods to buy organic?

Basically, it depends on what’s most important to you: health, flavor, budget and/or the environment. New purchasers of organic products usually start by putting produce, dairy items and baby food in their carts. That said, only you know what you or your family eat and drink the most, and which fruits or vegetables you particularly love for their flavor. Do you believe the benefits are worth a few extra cents? Or worth even more for organic items that are less available or more difficult to grow? And, only you know if you’re willing to compromise a bit on choice for a better price by buying whichever organic items are on sale.

ic food healthier?

There is growing research that indicate greater amounts of certain nutrients in organic crops compared to conventional crops. If you’re concerned about pesticides, the application of potentially harmful, long-lasting pesticides and fertilizers are not allowed in organic agriculture. The EPA considers 60% of all herbicides, 90% of all fungicides, and 30% of all insecticides as potentially cancer-causing.

 

Is organic food better for you?

See: Is organic food healhiter?

 

How is organic better for the environment?

Organic farming, by definition, does not use environmentally harmful chemicals that may contaminate rain and groundwater. Organic farming also replenishes and maintains healthy, fertile topsoil with rich biological matter, which limits erosion and impact on waterways. Additionally, unique types of crops and livestock are more likely to be raised organically, which helps to keep the gene pool for food products diversified and thus help avoid extinction due to species-specific issues.

 

What are the standards that define organic"?
100% Organic
  • Product must contain only organically produced material, excluding water and salt.
  • The name of the certifying agent must appear on packages. Use of the USDA "organic" seal is optional.
Organic
  • Product must be made with at least 95% organically produced ingredients.
  • Remainder must consist of nonagricultural substances approved on the USDA's National List of non-organically produced agricultural products that are not commercially available in organic form.
  • The label may also state the percentage of organic ingredients.
  • The name of the certifying agent must appear on packages. Use of the USDA "organic" seal is optional.
Made with Organic Ingredients
  • Product must contain at least 70% organic ingredients.
  • Remainder can consist of conventionally grown agricultural ingredients or approved nonagricultural substances from the USDA's National List.
  • Product may display the term "Made With Organic..." and then list up to three of the product's organic ingredients or types of food. (For example: "Made with organic dates, raisins and apricots" or "Made with organic grains, nuts and berries.") The label may also state the percentage of organic ingredients.
  • The name of the certifying agent must appear on packages. Use of the USDA "organic" seal is prohibited.
WHAT IS FAIRTRADE?

Fairtrade is about better prices, decent working conditions, local sustainability, and fair terms of trade for farmers and workers in the developing world. By requiring companies to pay sustainable prices (which must never fall lower than the market price), Fairtrade addresses the injustices of conventional trade, which traditionally discriminates against the poorest, weakest producers. It enables them to improve their position and have more control over their lives. .

WHAT ARE FAIRTRADE STANDARDS?

Fairtrade standards comprise both minimum social, economic and environmental requirements, which producers must meet to be certified, plus progress requirements that encourage the continuous improvement of develop farmers’ organisations or the situation of estate workers. Read more about the standards here: www.fairtrade.net/standards.html

ORDERING FAQs

What methods of shipping do you provide?
We provide USPS, UPS, and Fedex services.
Does Organic Pantry offer international shipping?

Yes on select products we offer international shipping via USPS or FedEx.  Please contact us for more information

How long will it take to receive my Organic Pantry order?

Order processing takes 1-2 days.  You should receive your package within 3-4 days of order processing

SHIPPING & RETURNS

Organic Pantry services the continental USA through our various US warehouses. This provides us fast ship times and mutliple locations from which we can supply products.

Organic Pantry shipping rates are based upon rates provided by FedEx/USPS and are calculated based upon weight, location, and your requested shipment speed. Higher rates apply to Hawaii, Alaska, APO and international destinations.

Dropship Shipping Rates 2017

The following fixed shipping rates apply across the Continental USA based upon weight and destination for dropship and direct to retail orders only. Note that dimension weight adjustments may also apply as levied by FedEx or UPS :

0 - 0.49 lbs = $5.25

0.5 - 0.79 lbs = $7.25

0.8 - 0.99 lbs = $8.75

1 - 1.99 lbs = $9.45

2 - 2.99 lbs = $10.95

3 - 3.99 lbs  = $11.45

4 - 4.99 lbs = $11.95

5 - 5.99 lbs = $12.25

6 - 6.99 lbs = $12.75

7 - 7.99 lbs = $13.25

8 - 8.99 lbs = $13.95

9 - 9.99 lbs = $14.25

10 - 10.99 lbs = $15.45

11 - 11.99 lbs = $16.25

12 - 12.99 lbs = $16.95

13 - 14.99 lbs = $17.75

15 - 16.99 lbs = $20.95

17 - 19.99 lbs = $22.95

20 - 24.99 lbs  = $26.95

25 - 29.99 lbs  = $31.95

30 - 34.99 lbs  = $39.95

35 - 39.99 lbs  = $42.95

40 - 44.99 lbs  = $49.95

45 - 49.99 lbs  = $52.95

50 - 54.99 lbs  = $58.95

55 - 59.99 lbs  = $63.95

ABOVE RATES DO NOT APPLY TO APO ADDRESSES, ALASKA AND HAWAII

STANDARD SHIPPING TO ALASKA/HAWAII/APO

0 - 0.99 lbs = $23.25

1 - 2.99 lbs = $26.75

3 - 4.99 lbs  = $31.95

5 - 6.99 lbs = $35.35

7 - 9.99 lbs = $41.35

10 - 11.99 lbs = $49.95

12 - 14.99 lbs = $59.75

15 - 16.99 lbs = $68.35

17 - 19.99 lbs = $76.75

20 - 24.99 lbs  = $89.05

25 - 29.99 lbs  = $108.45

30 - 34.99 lbs  = $125.65

35 - 39.99 lbs  = $137.75

40 - 44.99 lbs  = $162.05

45 - 49.99 lbs  = $171.25

ABOVE RATES DO NOT APPLY TO PO BOXES

For higher weights or international orders please contact us for a quote.

Please note that any address changes made after shipment will result in additional $15 redirection fees with shipping carriers.

Returns Policy

Non-Perishable Items. Except for food or other perishable items, Organic Pantry accepts the return of any product within the first thirty (30) days of the date the order was placed and only if the product is unopened and unused. Any returns may be subject to a 10% restocking fee at Organic Pantry's sole election. Credit will be provided within 5 days of Organic Pantry's physical receipt of the returned product. Please note that shipping charges are not refundable unless Organic Pantry is found to have shipped the incorrect, or an expired item. .

Perishable Items. Food and other perishable items are not returnable and non-refundable unless the item is out of date on the date of arrival or the wrong item was shipped. Please contact our customer services for return and credit instructions.

You should expect to receive your credit within three weeks of giving your package to the return shipper, however, in many cases you will receive a credit more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes us to process your return once we receive it (3 to 5 business days).

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